Trinity Hope Technologies

Increasing results with the latest technology

Trinity Hopes Latest Technology

Technology is an increasingly integral part of our lives and continually changing the way we communicate and complete business transactions. Therefore, it is crucial for organizations to utilize and offer the latest technology to their clients. Trinity Hope understands that collections agencies are no exception, especially since technology is so vital in today’s changing world. In fact, our mission is to help our clients recover outstanding debt through best practices and state-of-the-art technology.

Throughout our operations we have implemented tools that help us streamline our services and maximize every effort, such as our payment, security, and service technologies. Trinity Hope also recognizes that due to the nature of the industry, it is imperative that all communications are safeguarded. As such, we use the latest technology and software to ensure our procedures and guidelines are secure and that our clients and customers are protected. You can count on THA to get things done right every time for reliably consistent, compliant results.

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Payment Technologies

  • 24/7 access to our online E-Pay portal
  • We accept all major credit cards
  • Pay by check or money transfers
  • Collection agreement authorization
  • User friendly navigation and payment process
  • Transaction history and report
  • Email notification
  • Abuse and security monitoring
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Security Technologies

  • Multiple off site data backup
  • Disaster recover plan
  • Incoming and outgoing call recording
  • Secure facilities with 24/7 video recording and surveillance
  • Secure Socket Layer (SSL) encryption
  • Voice and data encryption
  • Secure data center
  • Latest Anti-virus and Malware protection
  • Secure and efficient network
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Service Technologies

  • Separate consumer website
  • Secure E-Pay portal
  • In-house custom software designed to meet client and consumer needs
  • Easy and accurate reporting
  • Consumer friendly support and policies
  • Data tracking and analysis
  • Consumer management
  • 100% Federal, State, and Local Compliance
  • Strong guidelines and policies
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speechiQ™ Call Center Technology

Trinity Hope uses intelligent call center software by IQventures.